(4.7 / 5)1927+ Ratings

Alamo UK Reviews

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Overall Rating

4.7
4 Reviews
  • 558%
  • 442%
  • 30%
  • 20%
  • 10%

About Alamo UK

Alamo.co.uk is a platform that offers a variety of products and services. They provide remote controlled units, flail mowers, rotary mowers, boom mowers, boom mower cutting heads, and sickle bar mowers. In addition to these products, they also offer protection products for their customers. For instance, all Alamo.co.uk online rates include Collision Damage Waiver and Extended Protection (not available in Canada) with zero excess to give you complete peace of mind. This comprehensive coverage ensures that customers can use their products with confidence. Please note that the information provided is based on the latest available data and may be subject to change.

Alamo UK Pros & Cons

Pros of Alamo.co.uk:

  • Competitive All-Inclusive Rates: Alamo offers car hire services at competitive all-inclusive rates with no hidden fees.
  • Modern Family-Friendly Fleet: They have a modern family-friendly fleet, suitable for various travel destinations.
  • Efficient Service: Many customers have praised the efficiency of Alamo's service, with some noting quick and hassle-free transactions.
  • Good Vehicle Condition: Readers have been impressed with the age, condition, and mileage of Alamo's vehicles.
  • Customer Service: While there are mixed reviews, some customers have had excellent experiences with Alamo's customer service, citing helpful and professional staff.
  • Online Check-In: Alamo was a pioneer in the online check-in system, allowing customers to skip the line and go directly to their rental upon arrival.
  • Deals and Discounts: They offer various deals and discounts, including free GPS with Alamo Gold+ bookings and 10% off on the base rate for pre-paid online bookings.

Cons of Alamo.co.uk:

  • Customer Service Issues: Some customers have reported issues with customer service, including difficulty in resolving problems and unclear extra charges.
  • Vehicle Condition Variability: There have been instances where vehicles were not in good condition, with some customers reporting dirty and damaged cars.
  • Communication Problems: Some customers have experienced communication issues, such as not receiving the vehicle listed on the website or issues with returning lost items.
  • Mixed Reviews: Overall customer satisfaction is mixed, with a 73% customer score based on a combination of overall satisfaction and likelihood to recommend.

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Alamo UK Customer Reviews (4)

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Nicole Sanchez
Nicole Sanchez
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Sep 14, 2023
Sophie Roberts
Sophie Roberts
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Sep 14, 2023
Lily Gough
Lily Gough
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Sep 12, 2023
Véronique Boivin
Véronique Boivin
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Sep 9, 2023

Alamo UK Customer’s Q&A

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Alamo UK Features and Benefits

Key Features and Benefits of Alamo.co.uk:

  1. Discounts for Travel Industry Staff:

    • 15% Discount: Alamo offers a 15% discount for travel industry staff, providing great value car rentals.
  2. Fully Inclusive Rates:

    • Peace of Mind: Fully inclusive rates cover everything you need, ensuring peace of mind during your rental period.
  3. Variety of Vehicles:

    • Range of Options: Choose from a large range of vehicles, including economy, family, premium, and SUVs, with options for automatic or manual transmissions.
  4. Additional Drivers:

    • Free Additional Driver: The renter's spouse or domestic partner can be an authorized driver at no additional charge. Additional drivers must meet age and driving license requirements.
  5. Fuel Options:

    • Refill Options: Customers can choose between paying for fuel used but not replaced (Option 2), returning the vehicle with a full tank (Option 3), or using the Alamo Gold package for fuel coverage.
  6. Insurance and Protection:

    • Basic Insurance Included: All fundamental insurance and protection services are included with every rental, such as Collision Damage Waiver and Extended Protection with zero excess.
  7. Optional Extras:

    • Alamo Gold Package: This package includes 24/7 roadside assistance, replacing lost keys, jumpstarts, and fuel delivery, with no excess charge in case of damage or theft.
  8. Convenient Check-In:

    • Accelerated Check-In: Skip the rental counter lines by using Alamo's touch-screen kiosk for a quick and efficient check-in process.
  9. Flexible Return Options:

    • Drop-Off Process: Return the vehicle at the selected branch, ensuring no additional fees for pick-up. Simply drop the keys in the dropbox and you're on your way.
  10. Customer-Friendly Services:

    • Local Advice: Alamo's helpful staff can offer advice from a local perspective, making your getaway easier.

These features and benefits ensure a hassle-free and enjoyable car rental experience with Alamo.co.uk.

Alamo UK Pricing

Alamo.co.uk offers various pricing discounts depending on the location and type of rental:

  • 10% Off USA Car Hire: Available to UK residents, this discount applies to all car rentals in the USA. The offer is exclusive to Alamo customers and cannot be combined with any other offer.
  • Up to 30% Discount: This discount is available for travel industry staff and includes up to 30% off the Fully Inclusive package and up to 30% off the Alamo Gold package. It requires a minimum 4-day rental period and excludes a tank of fuel in Manhattan.
  • 15% Discount: This discount applies to North America, UK, Ireland, Germany, France, and Spain. It includes all the inclusions of the Fully Inclusive rates and requires a Travel Industry Staff ID at the time of rental.
  • 10% Off with Brit's Guide: This offer includes a 10% discount and free additional driver on all rentals. It is applicable to holders of a UK driving license and excludes residents of the USA or Canada.

Standard rental terms and conditions apply to all these offers, and they are subject to availability.

About alamo.co.uk Payment Method?

Alamo.co.uk offers several flexible payment options for customers renting in the USA and Canada, including credit and debit card, cash, and pre-payment. A credit card must be presented with available credit, in the renter's name. The signature must match the name imprinted on the card and the signature on the car rental agreement. For online reservations, the number and name printed on the card presented must match the name and number stored for the online reservation.

When using a credit card to pay for a car rental, the locations will pre-authorise/hold the total amount of the rental plus a rental deposit on the credit card. When the vehicle is returned, only the cost of the rental will be charged to the credit card.

In the USA and Canada, rental locations only accept debit cards that bear the VISA®, MasterCard®, or Discover® Network logos. Debit cards without one of these logos are not accepted. Canadian debits cards are NOT accepted. In the USA and Canada, debit cards will only be accepted if you can share Proof of your entry into the country at the pick-up rental location and Proof of your departure from the country at the drop-off rental location. If you do not have any supporting evidence, then a credit card will also be required.

Cash is not accepted as a deposit at the beginning of a rental at any location. For security reasons, many locations do not accept cash at any time.

Alamo offers car rental discounts for customers who take advantage of pre-payment options. Since your car rental reservation is prepaid, you'll spend less time at the rental counter and get on the road faster! Your credit card will be charged at the time of reservation and the pre-pay discount will automatically be applied to your rate. To qualify for pre-pay, a major credit/debit card and a valid driving licence in the name of the renter will be required at the time of rental. The credit/debit card presented must be the same card used to pre-pay for the reservation. Advance reservation is required (generally 24 hours) to take advantage of pre-payment options.

Alamo UK FAQs

FAQ

Alamo UK Alternatives

Based on the provided sources, here are some top alternatives to Alamo.co.uk for car rentals:

  1. Europcar - Known for its competitive prices and user-friendly website, with a rating of 4.5 stars and a day rate of £61.26.
  2. Drivalia - Offers keen prices but has fewer and less convenient locations, with a rating of 4.5 stars and a day rate of £48.99.
  3. Enterprise - Has a large fleet and a traveler-friendly loyalty program, with a rating of 3.5 stars and a day rate of £106.71.
  4. Hertz - Offers great choice and competitive prices for cars and add-ons, with a rating of 3 stars and a day rate of £71.86.
  5. Avis - While more expensive, it offers comprehensive excess cover at a lower cost, with a rating of 3 stars and a day rate of £71.86.
  6. Budget - Although not the cheapest, it offers competitive pricing for additional services like adding a second driver or using a child seat, with a rating of 3.5 stars and a day rate of £63.67.
  7. Sixt - Known for its high-quality car hires and hassle-free booking process, with a significant number of visits and a competitive pricing strategy.
  8. Centauro - Offers good value for the Canary Islands and other locations, with a customer satisfaction score of 83%.
  9. AutoReisen - Recommended for the Canary Islands, offering great value and a hassle-free experience, with a customer satisfaction score of 92%.
  10. Cicar - Also recommended for the Canary Islands, known for its excellent value and customer service, with a customer satisfaction score of 91%.

These alternatives provide a range of options based on different criteria such as price, location, and customer satisfaction.

FAQ

About alamo.co.uk Popular Products and Services?

Alamo.co.uk is a platform that offers car hire services. They provide these services in various popular travel destinations throughout North America, Central America, South America, the Caribbean, Europe, as well as parts of Asia-Pacific and the Middle East. They have a modern family-friendly fleet and offer competitive all-inclusive rates with no hidden fees.

One of their popular services is the Alamo Gold+ package, which includes a free GPS. They also offer a 10% discount on the base rate for pre-paid online bookings. Another service they provide is Accelerated Check-in, which allows customers to save time at the rental counter.

In addition to these, Alamo.co.uk was the pioneer of the online check-in system in the car rental industry, which they launched in 2005. They also have the world's largest car rental facility in Orlando. They were the first to offer Unlimited Free Mileage, focusing on providing a fun, low-cost, high-value rental experience to family and leisure travelers.

FAQ

How do I book a car on alamo.co.uk?

To book a car on alamo.co.uk, follow these steps:

  1. Visit the Alamo website.
  2. Click on Start a Reservation.
  3. Fill in the required fields such as Pick-up Date, Time, Return Date, Time, and Driver's age.
  4. If you have a Contract ID or Coupon Code, you can enter it.
  5. Choose your preferred Vehicle Class.
  6. Click on Get the first step of your rental car process started.

Please note that you'll need a driver’s license and a credit card to book a car. If you want to pay with a debit card, this may be an option, but you may need additional documentation, such as proof of address or an airline ticket, so ask in advance. You can also book, modify and check in for your reservation online, which lets you skip the line and go directly to your rental upon arrival. Alamo also offers last-minute deals and other savings options.

FAQ

alamo.co.uk Return Policy?

At Alamo.co.uk, all reservations placed online must be modified or cancelled via the same Alamo website that you used to book your reservation. This ensures that any adjustments and price amendments are handled correctly. You may modify or cancel your reservation up to the time of rental pick-up. However, to avoid late cancellation charges, it's always better to cancel well in advance of the rental pick-up date.

In terms of late returns, Alamo rental locations across the USA and Canada generally have a 29 minute grace period for daily rentals. If your vehicle is returned within 2 hours of the time it was rented on a subsequent day, additional hourly charges will apply. If you return your vehicle 2 hours or more from the time it was rented on a subsequent day, you will be charged for an additional day of rental. If you return your vehicle after hours when a branch is closed, you will be responsible for your vehicle until a satisfactory check has been carried out the next business day.

Please note that Alamo.co.uk does not have a shipping policy as it is a car rental service. They do not ship any products, hence, they do not have a shipping policy.

FAQ

How do I rent from Alamo.co.uk?

To rent a car from Alamo.co.uk, you need to follow these steps:

  1. Sign up for an account online to join the Alamo Insiders program. This is a free membership program that offers a 5% discount off all of your Alamo rentals.
  2. Sign in using your username and password.
  3. Enter your pick-up location, date, pick-up time, renter age, and any corporate or discount codes you have.
  4. Click Continue to proceed to the next screen where you can choose your preferred car based on the options sorted in order by price from low to high.

Please note that Alamo does not offer a typical elite program, status tiers, or points towards future rentals. However, there is no cap on how much money you can save with your discount as an Alamo Insiders member. If you prefer a program with a more traditional loyalty program, where you can earn points and receive car upgrades for your elite status, then you might want to consider renting with a company that offers a more robust program.

FAQ

About alamo.co.uk Prices and Cost?

Alamo.co.uk offers car hire services at competitive all-inclusive rates with no hidden fees. They have a modern family-friendly fleet and provide services at popular travel destinations throughout North America, Central America, South America, the Caribbean, Europe, as well as parts of Asia-Pacific and the Middle East. They also offer deals and discounts, including a free GPS with Alamo Gold+ bookings, 10% off on the base rate when you pre-pay online, and GPS inclusive rates across North America. For Travel Industry Staff, they offer a 15% discount on car hire. Their fully inclusive rates cover everything you'll need for peace of mind. For example, in the USA, the inclusions are unlimited mileage, Collision Damage Waiver (CDW), Liability Protection (LP) with $1 million liability coverage, all airport fees, all state/local taxes and surcharges, and 24 hours roadside assistance. However, the exact prices and costs may vary depending on the specific rental details and location.

FAQ

How can I book a car with Alamo.co.uk?

To book a car with Alamo.co.uk, follow these steps:

  1. Visit the Alamo.co.uk website.
  2. Sign in using your username and password.
  3. Enter your pick-up location, date, pick-up time, and renter age.
  4. If you have any corporate or discount codes, enter them.
  5. Click Continue to proceed.
  6. Choose from the variety of rental cars available based on your preferences.
  7. Submit your payment and accept the rental agreement.

If you have activated Accelerated Check-in, you can Skip the Counter and go directly to your vehicle. The gate agent will confirm your details as you exit the lot. Please note that you need to select a vehicle that matches the car class you rented.

Remember, if you have any changes to your reservation or need additional information, you can visit the Car Hire FAQs section on the Alamo website.

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